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Samsung SMARTTRACKER view 1
Samsung SmartThings Tracker - OPEN BOX
EE Model #: SMARTTRACKER
·
Manufacturer Model #: SM-V110AZWAATT
·
UPC/EAN: 887276268422

Samsung SmartThings Tracker - OPEN BOX

71%
of respondents would recommend this to a friend
EE Model #: SMARTTRACKER
·
Manufacturer Model #: SM-V110AZWAATT
·
UPC/EAN: 887276268422

9997

99.97

was 12900

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At a Glance

  • Track and locate what matters most
  • Live Tracking - Broaden your range with LTE
  • SmartThings App
  • Wi-Fi Connectivity
  • Water-Resistant (IP68)
  • Set up automatic notification alerts
  • "SOS Alert" feature
  • Geofencing

What's in the Box

  • SmartThings Tracker
  • Batteries
  • Power Adapter
  • Strap
  • Data Cable
  • Quick Start Guide

Expert Sales Advice

Have a question? Get an answer from one of our experts.
See availability »

Live Chat | 615-346-1419 | Email Us
Samsung SMARTTRACKER view 1
Samsung SMARTTRACKER view 1
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Manufacturer's Description

The Latest on Smart Home & Security

At a Glance

  • Track and locate what matters most
  • Live Tracking - Broaden your range with LTE
  • SmartThings App
  • Wi-Fi Connectivity
  • Water-Resistant (IP68)
  • Set up automatic notification alerts
  • "SOS Alert" feature
  • Geofencing

What's in the Box

  • SmartThings Tracker
  • Batteries
  • Power Adapter
  • Strap
  • Data Cable
  • Quick Start Guide

Expert Sales Advice

Have a question? Get an answer from one of our experts.
See availability »

Live Chat | 615-346-1419 | Email Us

Product Description

The Samsung SmartThings Button lets you keep track of what matters most by attaching to a bag, purse, and more. By connecting to your LTE network, you can keep track of what your value, as well as set up zones that send you automatic notification alerts letting you know when the tracker has entered in or out of the zones. SOS alerts allow you to receive exact locations so you have peace of mind at all times.

Broaden your range with LTE
The SmartThings app will show you the location of the Tracker anywhere within the range of a cellular network. SmartThings Tracker is LTE-based so you can monitor inside or outdoors.
Keep tabs. Keep calm.
Setting up automatic notification alerts is easy. When you’re ready to pick up your children at school or practice, they can press the power button twice to send their real-time location right through the app. Or, if they’re in trouble, they can send an SOS.
Geofencing
Create zones that will automatically alert you when the Tracker enters in or out , or set connected devices to turn on and off.
The power to track, rain or shine
Don’t be afraid to go out and get wet. With an IP68 water-resistance rating*, the Tracker is protected from dust, rain, and even the inevitable spill. Get upto a week’s worth of battery life ** on a single charge, so you can track more and worry less.

Product Specifications

Type:
Tracker

Color:
White

Dimensions (WHD):
1 7/10" x 1 7/10" x 1/2"

Product Reviews

Review Snapshot

3.7

41 ReviewsWrite a Review
71%
of respondents would recommend this to a friend

Ratings Distribution

Most Liked Positive Review

Track Your Footsteps

The SmartThings Tracker is a little tracking device that you can put on an item like keys, cellphones, wallets. Anything that is of importance to you. Easy to install. Just download the app and sign up for service. Although it's small in size it doesn't fit too nicely on a dog collar. It moves aroun...

Versus

Most Liked Negative Review

Nice device, many limitations

Pros: Small Lasts several days even on max checking settings Convenient App and Notifications Can set down time where tracking isn't needed Cons: Can only set two geo-fences. Can only check a MAX of once every 10 minutes. Cannot track only while moving. I was looking for a nice, small, reli...

Reviewed by 41 customers

Charge less

Submitted 5 months ago

By Better idea

From undisclosed

Verified Buyer

Reviewed at

samsung.com

Good tracker the only bad thing is keeping it charged

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Garbage

Submitted 4 years ago

By danilo

From undisclosed

Verified Reviewer

Reviewed at

samsung.com

bought this tracker sealed and tried to connect on app after registration and connected the app will immediately remove the tracker and will have to add the device again and again. connected with the customer service followed their instruction all they say is email the the log or invalid log .

Bottom Line No, I would not recommend to a friend

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Good for my use case.

Submitted 4 years ago

By TriTracker

From undisclosed

Verified Reviewer

Reviewed at

samsung.com

i use this product to track athletes during triathlons. it works great for that, but i would like to direct some app improvement requests to samsung app dev team. setting - location updates - i would like to see 1 min, 2min, 3min, 5min added as options. i realize this reduces battery life, but i only need it to last 3-6hrs during a given race. by the testing i have done so far, i think the battery can handle this.

Bottom Line Yes, I would recommend to a friend

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Pretty but Horrible in about every way

Submitted 5 years ago

By alfaman

From Florida

Verified Buyer

Reviewed at

samsung.com

Absolutely horrible product. You can't use it without adding it to your Samsung SmartThings account, and it wouldn't let me add it. Required my date of birth and the only way to enter DOB was to click backwards from Jan 2020 through 600 months to get to my birthdate. Awful interface! I can't even use the thing. Will have to return it.

Official Response by Samsung - BV

We apologize for the issues you experienced during the setup process for your SmartThings Tracker! This is definitely not the experience we want our customers to have. Please reach out to our dedicated SmartThings team at 1-866-813-2404 or support@smartthings.com so we can gather more information and assist further. We look forward to hearing from you! ~Samsung Brand Ambassador

Bottom Line No, I would not recommend to a friend

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Do NOT buy this

Submitted 6 years ago

By madisonj13

From Atlanta, GA

Verified Buyer

Reviewed at

samsung.com

Do NOT buy this tracker! I bought this for my son in kindergarten so that I would know when he leaves the school on the school bus and arrives safely to his daycare. It worked great for 2 weeks and I was very happy until the unthinkable happened. The gps gave me a false tracking notification that showed my son leaving the school and entering an empty field for 20 minutes then returning to the school. I called the school to confirm he was in fact in class and of course they were unable to give the information out over the phone so now I have no idea where my son is based on the tracker. Since my husband and I both work an hour away from the school (why we are using a tracker in the first place) and it was close to school being out, I had to have my sister physically go to the school to confirm that my son was fine and did not in fact ever leave thew school premises that day. So now not only have I made a huge scene at my child's school but I have also been frantically wondering what could possibly be happening to him in this so called location this tracker has placed him at. I will be returning and leaving this review everywhere possible. Hopefully I can save other parents from going through the craziness I experienced with this.

Official Response by Samsung - BV

Thank you for your feedback on the SmartThings Tracker. I am very sorry to hear of the issues you experienced with the Tracker location accuracy. Our dedicated team of SmartThings experts would love to assist you in troubleshooting your device and getting the device working properly. We can be reached at 1-866-813-2404 or support@smartthings.com. You can also find helpful information regarding the Tracker location accuracy and editing Zones to improve alerts on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360001384223. We look forward to hearing from you! ~Samsung Brand Ambassador

Bottom Line No, I would not recommend to a friend

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Battery Life sucks

Submitted 6 years ago

By Davis_doe

From Auburn, WA

Verified Buyer

Reviewed at

samsung.com

Tracking is good but the battery life is very bad.. drains almost every other day. returned it after using it for few weeks.

Official Response by Samsung - BV

Thank you for your review of the SmartThings Tracker. I apologize for the issues you experienced with your Tracker. Battery life can be improved through setting adjustments within the SmartThings App, as well as the use of power saving mode. Information on power saving mode can be found here -- https://support.smartthings.com/hc/en-us/articles/360001389283. You can also reach our dedicated team of experts at 1-866-813-2404 if you have further questions. ~Samsung Brand Ambassador

Bottom Line No, I would not recommend to a friend

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Poor battery

Submitted 6 years ago

By jrfromffx

From Fairfax, VA

Verified Buyer

Reviewed at

samsung.com

My tracker worked okay at first. I wasn't thrilled with the poor response times, and the interface with the App can be inconsistent, but I shrugged those things off because it still did what I needed it to do. But after about 2 months the life of the battery went from 2-3 days inbetween charges and about 3-4 hours of battery life. I got this to keep in my 5 year old's backpack, I can't exactly rely on him to plug it in while he's at daycare so this has become a very expensive trial and error with something new from Samsung.

Official Response by Samsung - BV

Thank you for your feedback on the SmartThings Tracker. We are sorry to hear that the Tracker is not meeting your expectations. To improve battery life, you can enable power saving mode, which turns the Tracker off during periods of inactivity. The steps for enabling power saving mode can be found here -- https://support.smartthings.com/hc/en-us/articles/360001389283. You can also adjust the report time to a less frequent setting to reduce the drain on the battery. Please reach out to our dedicated SmartThings team at 1-866-813-2404, if you have questions or need assistance. We look forward to the opportunity to assist you further! ~Samsung Brand Ambassador

Bottom Line No, I would not recommend to a friend

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Eh...

Submitted 6 years ago

By kmcrites

From Columbus, OH

Verified Buyer

Reviewed at

samsung.com

When we leave our "bubble", no one gets an alert that Dax has gone out of his zone. When the tracker has lost it's charge - we don't get an alert. I could be taking him out, lose him, and the tracker wasn't charged that night and we had no idea his tracker was dead. It could be better.

Bottom Line No, I would not recommend to a friend

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Accurate.... battery life short

Submitted 6 years ago

By Bennies

From Detroit MI

Verified Buyer

Reviewed at

samsung.com

Very accurate with good features. The battery drains waaay too quickly tho

Official Response by Samsung - BV

Hello and thank you for the review. I am sorry to hear the Tracker has not performed to your expectations. Battery life is reflected based on how many times the device communicates with the server. Try using power save mode when the device is not in use. Also try adjusting the report time to a less frequent setting. If you should have questions or need assistance, please contact our SmartThings team at 1-866-813-2404 or by email via support@connecthome.zendesk.com. Thank you for choosing SmartThings! ~Samsung Brand Ambassador

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Great idea

Submitted 6 years ago

By Muthu S

From undisclosed

Verified Buyer

Reviewed at

samsung.com

This is a great product but dont see that the charge is there for 10 days like announced. It would have been great to be able to add a sim card than just ATT.

Bottom Line No, I would not recommend to a friend

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