Shipping Policy

Shipping Cost

Shipping cost is calculated on a "per item" basis and is based on the shipping option you select. We sometimes offer free shipping in select categories and products. Local Express Delivery is available to Tennessee and Northern Alabama residents within 25 miles of any Electronic Express location—see here for more information.

Shipping Timing

When your order has shipped, you will then receive an email notification from us which will include a tracking number you can use to check its status. Tracking information may not be available immediately.

Certain products may require additional days to process prior to shipping. If for some reason you don't receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

Next Day Delivery is available to Tennessee and Northern Alabama residents on all in-stock TVs and major appliances. Availability may vary depending on product and crew availability.

Title to Products

Purchases of product through Electronic Express are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address, and Electronic Express is not responsible for any loss, theft or damage after delivery.

Here at Electronic Express we want to provide the most convenient experience for our customers. We appreciate your business and are grateful to be your local store for all your home essential needs.