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Samsung DW80R5060UG view 1
Samsung 48dBa Black Stainless Built-in Dishwasher - OPEN BOX
EE Model #: DW80R5060UG
·
Manufacturer Model #: DW80R5060UG/AA
·
UPC/EAN: 887276338699

Samsung 48dBa Black Stainless Built-in Dishwasher - OPEN BOX

67%
of respondents would recommend this to a friend
EE Model #: DW80R5060UG
·
Manufacturer Model #: DW80R5060UG/AA
·
UPC/EAN: 887276338699

49950

499.50

was 109950

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At a Glance

  • 15 Place Settings
  • StormWash
  • Quiet Cleaning
  • AutoRelease Door
  • Fingerprint resistant exterior
  • Digital Touch Control
  • Hidden heating element
  • Stainless Steel Tub
  • 6 Wash Cycles
  • 6 Wash Options
  • Black Stainless Steel

What's in the Box

  • 48dBa Black Stainless Built-in Dishwasher
  • Documentation

Expert Sales Advice

Have a question? Get an answer from one of our experts.
See availability »

Live Chat | 615-346-1419 | Email Us
Front view of the 48 decibel black stainless steel Samsung dishwasher- DW80R5060UG
Front view of the 48 decibel black stainless steel Samsung dishwasher- DW80R5060UG
Front view with open door of the 48 decibel black stainless steel Samsung dishwasher- DW80R5060UG
Front view with open door displaying a full load of dishes in the 48 decibel black stainless steel Samsung dishwasher- DW80R5060UG
Angled side view of the 48 decibel black stainless steel Samsung dishwasher- DW80R5060UG

Manufacturer's Description

At a Glance

  • 15 Place Settings
  • StormWash
  • Quiet Cleaning
  • AutoRelease Door
  • Fingerprint resistant exterior
  • Digital Touch Control
  • Hidden heating element
  • Stainless Steel Tub
  • 6 Wash Cycles
  • 6 Wash Options
  • Black Stainless Steel

What's in the Box

  • 48dBa Black Stainless Built-in Dishwasher
  • Documentation

Expert Sales Advice

Have a question? Get an answer from one of our experts.
See availability »

Live Chat | 615-346-1419 | Email Us

Product Description

Heavy duty StormWash system has powerful rotating spray jets that clean at every angle for tough to reach spots. Take advantage of silent washes for quieter kitchen at 48 dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.

StormWash:

Powerful rotating spray jets that clean at every angle for tough to reach spots.

Quiet Cleaning:

Silent washes for a quieter kitchen at 48 dBA sound level.

AutoRelease Door:

At the end of the cycle, the door automatically opens to circulate air and improve drying performance.

Fingerprint Resistant Exterior:

helps reduce smudges for an everyday great appearance

Easily adjustable upper rack maximizes space when you are washing tall items.

Digital Touch Control: An integrated panel makes it easy to select functions with a gentle touch; Located on the front of the door for easy access, it offers simple control and is clear and easy to read.

6 Wash Cycles and 6 Options let you adjust the pressure and temperature.

Hidden heating element helps protect plastic, while AutoRelease door improves drying performance.

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Product Specifications

Control Style:
Top Control

Tub Design:
Tall Tub

Size:
24"

Color Category:
Black Stainless

Color:
Black Stainless

Capacity:
15 Place Settings

Decibel Rating:
48

Tub Material:
Stainless Steel

Rack Material:
Nylon

Wash Cycles:
6

Wash Options:
6

Quiet Package:
Yes

Energy Star Qualified:
Yes

Width (In.):
23 9/10"

Height (in):
35"

Depth (in):
24 4/5"

Product Reviews

Review Snapshot

3.8

771 ReviewsWrite a Review
67%
of respondents would recommend this to a friend

Ratings Distribution

Most Liked Positive Review

Works Great!

after having our new samsung diswasher installed i couldn't wait to try it out and it worked great. i love that there is a third rack for silverware. there is a secret child lock to keep it from being opened. this dishwasher is so quiet that you have to really listen to know that it is running. the ...

Versus

Most Liked Negative Review

Dishwasher arrived defective from factory

This dishwasher arrived defective from the factory (the door was not connected internally). According to the Samsung technician and warranty department, the defect on the dishwasher is not covered by the warranty. I would not recommend this dishwasher because of how difficult it has been to get the ...

Reviewed by 771 customers

All good!

Submitted 13 days ago

By JNuner

From undisclosed

Verified Buyer

Submitted as part of a sweepstakes entry

Reviewed at

samsung.com

All good! IT does exactly what I had hoped it would do.

Was this review helpful to you?

Rust, rust, rust, and more rust.

Submitted 26 days ago

By Rusty Corrosion

From undisclosed

Verified Reviewer

Reviewed at

samsung.com

Less than 1.5 years of use; the baskets are rusting and falling apart.

Official Response by Samsung - BV

Hello there, We can imagine how it feels about what happened to your dishwasher. We are here to help you Here are some tips to help prevent rust from forming inside your dishwasher: 1. Check if it can be removed with a soft nylon pad. 2. For better results use baking soda mixed with water to paste-like consistency and rub the affected area. 3. Remember to always rub with the grain when cleaning stainless steel to prevent visible marks. (If rust comes off the surface is not corroded and it is not a defect of the product but a stain caused by foreign substances or debris. Run a short empty cycle to rinse out the inside of the tub.) 4. Be careful not to add foreign substances such as salts or small metal objects and clean out the filter from any debris left behind after washing to prevent rust stains from occurring. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148483077) to help our team pull up your information when you message us. Thank you. -Kimberly

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Broke down & purchased only 3 years ago

Submitted 1 month ago

By Lars

From Chicago, IL

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

samsung.com

So disappointing . Only 3 years old and stopped working out of the blue.

Official Response by Samsung - BV

Hi Lars, We know the convenience of having a working dishwasher at home. We are here to help. We would love to speak with you to determine how we can best assist you with your dishwasher. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148403189) to help our team pull up your information when you message us. Thank you. -Kimberly

Bottom Line No, I would not recommend to a friend

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Buyer Beware

Submitted 2 months ago

By Very Disappointed

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

samsung.com

Sensor trash after only three years of very light usage. Samsung Support advice… "It will be cheaper just to buy a new one. Would you like me to add one to your cart?" So the life expectancy of a dishwasher is only three years. Redid my kitchen three years ago and installed all Samsung appliances. I've had to replace the ice maker in the fridge twice and now the dishwasher is not repairable. I will never buy Samsung again.

Official Response by Samsung - BV

Hi there, We would like to assist you further with your concern. Kindly let us know more about the dishwasher. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148117598) to help our team pull up your information when you message us. Have a great day, -Ernest-

Bottom Line No, I would not recommend to a friend

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Do Not Buy! Baskets Rust Very Bad!

Submitted 3 months ago

By BradyC

From Middletown, VA

Verified Reviewer

Reviewed at

samsung.com

Do not buy this dishwasher! I do not recommend this dishwasher. I have been using this dishwasher for about 2 years. The baskets are rusting very very bad; especially the upper basket. The prongs are rusting off and the side of the baskets are cracking due to rust. I have never seen dishwasher baskets rust this bad after 2 years of use. I have a water softener, sediment filter, and UV light in my water system. I have great water and the baskets are still rusting very bad. The water temperature is correct too. I called Samsung customer service and they said they could not do anything about this poor product because this specific model's baskets are not under warranty after a year. I am highly disappointed with Samsung. Do not buy this or you will be replacing the dishwasher baskets after 2 years which is very expensive.

Bottom Line No, I would not recommend to a friend

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After 2 yrs black-gray dirt residue on dishes

Submitted 3 months ago

By niccnycc

From New York, NY

Verified Reviewer

Reviewed at

samsung.com

looks nice, very quiet, controls are easy to use, dries well, I like the auto-door open feature... but it does NOT clean well. After a little over two years of use with jet-dry and detergent pods and even after an extensive deep cleaning this dishwasher still leaves disgusting black and gray residue in our dishes (coffee cups, bowls, glasses, etc.). After trying everything to clean following the manual (vinegar, empty wash, etc) I followed some internet tutorials and disassembled the racks and the plastic tube framework inside the dishwasher and found chunks of disgusting gray food matter with flecks of black etc. jammed behind the main gray plastic pipe in the rear of the wash cabinet. also found food residue in the nooks and on the underside of the topmost third tray. I thouroughly cleaned everything and reassembled it but even after removing all of this disgusting stuff it is still leaving black flecks of disgusting residue on our dishes. It worked great for the first year or so, but a dishwasher of this price should last 6+ years without significant problems.

Official Response by Samsung - BV

Hi there, Making sure you have a reliable dishwasher is important for keeping the dishes in your household clean. Let's get the necessary information to address your concern with the unit. The links below will help ensure the dishes are clean and dry after each cycle. Please select the scenario that best fits your situation and learn more by checking the hyperlinks. Dishwasher cycle ends before dishes are clean: https://www.samsung.com/us/support/troubleshoot/TSG10000118/ Should you need more assistance with the dishwasher, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148065848) to help our team pull up your information when you message us. Have a great day, -Ernest-

Bottom Line No, I would not recommend to a friend

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Don't buy

Submitted 3 months ago

By Jules

From undisclosed

Verified Buyer

Reviewed at

samsung.com

We bought this dishwasher 16 months ago and it has already started leaking and the motor sounds like it is grinding. This is the second dishwasher from Samsung in 4 years. Of course it is out of warranty so we have to buy another one.

Official Response by Samsung - BV

Hi Jules, I can imagine how inconvenient it must be, especially when you were expecting it to work smoothly. Let us help. I have shared a Samsung link below to help with the leak experience with the dishwasher model. The link has four scenarios, please choose the closest situation you are in. Samsung dishwasher is leaking or has leakage error code: https://www.samsung.com/us/support/troubleshooting/TSG01001021/ Another link shared below is to help with the operational noise the dishwasher makes. The link has an embedded video that we recommend watching in full. The link has hyperlinks that can be visited for additional help. Samsung dishwasher is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01002056/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148019752 to help our team pull up your information. Leo

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Avoid Samsung

Submitted 5 months ago

By Jacob

From undisclosed

Verified Buyer

Reviewed at

samsung.com

I purchased this product in December 2020. In the first year, it was serviced under warranty twice. I have had it serviced multiple times since. I would urge you to avoid Samsung appliances in general. We purchased the dishwasher, as well as a refrigerator, washer, and dryer when we purchased our new home. We've had issues with the dishwasher and washer. The warranty simply doesn't cover the quality of the product. The price might seem fair upfront but you pay for it on the back end.

Official Response by Samsung - BV

Jacob, we understand the importance of working appliances. We want to speak to you directly and get more information about your dishwasher and washing machine for better assistance.   Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147632218) to help our team pull up your information. Have a great day. ^Camille

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Beautiful design with a slightly flawed execution

Submitted 5 months ago

By Blitzzer24

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

samsung.com

Sleek design with a solid list of cleaning modes. A few negative features: the top rack will occasionally leave cups inexplicably more dirty than when they went in. The door hinge makes a metal groaning sound when it opens. I LOVE Samsung products and have a house full of them, but this product is not my favorite.

Official Response by Samsung - BV

Blitzzer24, we want you to have the best experience with your dishwasher. Let us help you out.  We recommend following the resources below to rectify your dishwasher's cleaning concerns. Please choose from the options provided the one that best matches the issue you have. Kindly click on the embedded word if one prompts. Dishwasher cycle ends before dishes are clean https://www.samsung.com/us/support/troubleshoot/TSG10000118/ If your dishwasher door hinges are making a sound, here is a guide to help you. Please choose "Squeaking from door hinges." Kindly click on the embedded word and watch the video included. Samsung dishwasher is noisy https://www.samsung.com/us/support/troubleshooting/TSG01002056 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147618813) to help our team pull up your information. Have a great day. ^Camille

Bottom Line Yes, I would recommend to a friend

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I don't want to give even one star

Submitted 6 months ago

By Eric

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

samsung.com

This is the worst dishwasher I have ever used. I only used it for 11 months and the washing motor is broken. Also Samsung refused to repair it under warranty, saying that the motor caught fire because the drain hose was extended. I don't want to give even one star

Official Response by Samsung - BV

Eric, we understand the importance of a reliable dishwasher to keep our dishes clean. We want to speak to you directly to provide support and see what options we can offer to help you with the dishwasher motor.   Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147577520) to help our team pull up your information. Have a great day. ^Camille

Bottom Line No, I would not recommend to a friend

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