Why can’t laptops be more like phones? Compact and durable, Samsung Galaxy Book Go packs PC power into a thin, shockproof laptop that helps
you seize the day like you mean it.
Work. Create. Shop. Unwind. Whatever the task, Galaxy Book Go helps you do it with gusto. Designed to keep its cool without a fan, Galaxy Book
Go features an advanced energy-efficient Qualcomm processor that draws less power, keeping the battery charged longer — and you in charge
of your to-do list. The design also makes for a lighter, quieter laptop, which means more Zen-like moments of complete concentration for you,
wherever you happen to be. Add in 5G connectivity so you can work or watch anywhere and discover a new era of mobile computing.
Powerful, yet quiet
Keep your cool with a powerful Qualcomm Snapdragon 7c
Gen 2 processor that runs without a fan — for a lightweight
device that’s fast and quiet.
Sleek. Slim. Shockproof.
Shockproof and durably designed with a convenient 180-degree
hinge, this compact and light laptop spells sophistication in
Mystic Silver.
Power for hours
Email, hold virtual meetings, stream videos, check social
media and more. Galaxy Book Go helps you stay connected
and cord-free with up to 18 hours on a fully charged battery.
I love how simple and straight to the point this laptop is. It was not expensive at all so I was not expecting all the crazy bells and whistles. I just needed the simple stuff since I went back to school and didn't have a laptop. The keyboard is great! Has a camera so that is perfect since I am doin...g online classes. I also have music playing in the background when I do homework and it's great. The batter life is amazing. Great budget laptop for anyone. Thank you!
VersusVS
Most Liked Negative Review
1
Stopped working within first month of buying it!
My husband bought this as a birthday gift and it worked fine for the first month and then the issues began. First the cursor would freeze up and I would have to lock and unlock the keyboard for it to work. Then I would be scrolling and it would just start to select everything on the screen. I called... samsung for support and they did a factory reset on my laptop and the issue was never fixed. After that I started to get a black screen and I would have to adjust my laptop screen and sometimes hold it at a certain angle for it to work. This laptop has been a nightmare from the beginning. I have never dropped it or gotten any kind of liquid damage for it to do this. I suggest you look for a different product. It's ridiculous to even have to send it in for repair within the first month of ownership.
Reviewed by 23 customers
5
Overall
Submitted 4 months ago
By Joanni
From undisclosed
Verified Reviewer
Reviewed at
samsung.com
It's literally not heavy, long battery and overall does what I need it to do!
5
Overall Experience
Submitted 2 years ago
By Harleyz
From Otway
Verified Buyer
Submitted as part of a sweepstakes entry
Reviewed at
samsung.com
I have been using it for a while now, it has been a pleasure being able to get things done in a timely manner.
5
perfect for a budget
Submitted 2 years ago
By arianna
From undisclosed
Verified Reviewer
Reviewed at
samsung.com
I got this last year for my birthday, and it's been real good ever since. It was a good price at the time, and I got it and it was fast and it still is even after a year and a half!
4
Good laptop at a good price
Submitted 2 years ago
By Mbj0714
From undisclosed
Verified Buyer
Reviewed at
samsung.com
I decided it was time for a new laptop. I like this one because it stays connected to wifi and my old laptop didn't so that's a huge plus for me. It's small yet has a great screen size, it's fast, and overall is a good laptop, however I thought the keypad lit up and it was touchscreen. So those are the two things this laptop is missing. If it had those it would be rated a 10! This are only reasons I didn't give a 5 star rating.
1
Stopped working within first month of buying it!
Submitted 2 years ago
By laptopgirl
From Houston, TX
Verified Reviewer
Reviewed at
samsung.com
My husband bought this as a birthday gift and it worked fine for the first month and then the issues began. First the cursor would freeze up and I would have to lock and unlock the keyboard for it to work. Then I would be scrolling and it would just start to select everything on the screen. I called samsung for support and they did a factory reset on my laptop and the issue was never fixed. After that I started to get a black screen and I would have to adjust my laptop screen and sometimes hold it at a certain angle for it to work. This laptop has been a nightmare from the beginning. I have never dropped it or gotten any kind of liquid damage for it to do this. I suggest you look for a different product. It's ridiculous to even have to send it in for repair within the first month of ownership.
Official Response by Samsung - BV
Laptopgirl, thank you for your feedback on the Samsung Galaxy Book Go. We see you’ve previously worked with the Samsung Support Team for assistance with the device. We would recommend reaching back out to the Samsung Support Team or taking it to our partner at UBreakIFix to see if they are able to make some adjustments to the device. Please feel free to reach out to us with any further questions or feedback about your Samsung products. –Elizabeth
UBreakIFix
https://www.ubreakifix.com/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
5
5G Mobile Compute. Not without its caveats!
Submitted 2 years ago
By volt
From Dallas, TX
Verified Reviewer
Reviewed at
samsung.com
I give this product 5 stars. I do so because I know exactly what I'm getting into here. This device isn't what it seems, but if you've got the gumption; the will to learn and come out on top then this is a mobile solution that's got MUSCLES. That's with a capital MUSCLE.
This is, as appearances would suggest, to be but a humble laptop to the untrained eye. I wouldn't blame you for saying so, because technically you wouldn't be wrong. Where we do go wrong however, is when we decide to treat this device like a laptop, for it is not this. This is a mobile ARM device. As such needs some additional attention and consideration. We'll dig just a bit further in.
ARM is the kicker here. As it stands, most laptops (AMD, Intel) come with the x86_x64 instruction set out of the box, these are the laptops that run all of your apps with little or no fuss at all. Enter ARM. ARM processors have to emulate the x64 layer and what that ultimately boils down to is that some applications just won't work as expected. Those are the brakes. Keep in mind, all is not lost!
So we know this is an ARM device and lucky for us it's not too bad. We know limitations exist as far as application compatibility and availability, we're almost ready for this ball game. Most of these concerns will come down to use case, as with all technological implications. Now, lets assume, as per my case, that I don't need the accoutrements of a classical laptop: the discrete graphics, the OLED display, the fans, the Octa-Core Processors with Hyper-threading. What if I've already got that at home. Enter the Galaxy Book Go 5G.
If I really need to do work that requires that much horsepower, it's just a few short cuts and commands, and I've got a remote session into my most powerful rig. This unit enables me to travel light, low drag, and with enough battery life to make it through the day.
Keep in mind also, that favorite application, may not be why it's your favorite. There could be an application that does exactly what your 'favorite' application does, and even better; still just a suggestion. However, I know what it means to have mission critical applications, and sometimes there's no substitute. I get it. If you're 'mission critical' with no redundancy, this is NOT the unit for you. There are other options and you probably know this.
Bottom line; if you've got the know-how, or not, and you just need a device in a laptop form factor that is capable, and you're OK with having these caveats (as with all tech), then you've got a great contender here. This is a lightweight, capable machine running Windows 11 with good specs. It's snappy and runs pretty much everything I've thrown at it sans specialized software. For what this device is: a 5G mobile compute device, I can say nothing short of excellent work on execution. This is a good piece of kit.
5
Great features, very fast.
Submitted 2 years ago
By cryssi1980
From Post Falls, Idaho
Verified Buyer
Submitted as part of a sweepstakes entry
Reviewed at
samsung.com
I bought this 2 weeks ago and it did everything I need.
1
Bricks itself
Submitted 3 years ago
By Chris
From Columbia, SC
Verified Reviewer
Reviewed at
samsung.com
windows 10 would not run my 64-bit applications. waited months for the windows 11 upgrade to become live. windows 11 unable to run any opengl software. on restart, the computer decided to install a "touchpad firmware" update. after that, the system would not restart, was unable to "uninstall qaulity updates", uninstall feature updates or reset this pc. it is bricked. for price, poor screen and performance was expected, but this is e-waste.
Official Response by Samsung - BV
Chris, thank you for your feedback about your Samsung Galaxy Book Go. If you haven’t already we would recommend reaching out to the Samsung Support or Customer Care+ Teams to assist you in troubleshooting your device and get it running at full functionality. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Product Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
3
Great concept but under performer
Submitted 3 years ago
By Merashad
From Clearwater, FL
Verified Reviewer
Reviewed at
samsung.com
after 6 months of owning the galaxy book go 5g, i can only say that the concept is great but the finish product didn't deliver. the computer runs windows 11 s mode which most of ms products doesn't work other than office. i tried to load other application such as quicken and other accountant software can't load on device. i tried to load games like plarium (raid shadow legends) and can't load application to device. the battery life is great as well as start up time. as for the rest of the device experience i would rate this device a 2*. the internet coverages/speeds were better when i used my phone to connect to the internet. the screen is ok. the size and weight are excellent very portable especially it's price.
Official Response by Samsung - BV
Merashad, thank you for taking the time to provide your feedback to us regarding your Samsung Galaxy Book Go 5G. We would recommend taking a look at the full product manual available on our website as well as reaching out to the Samsung Support team about downloading the other applications and games on to the device. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
4
Galaxy Book Go 5G 256GB
Submitted 3 years ago
By Abdiel Torres Quiles
From Las Vegas, NV
Verified Reviewer
Reviewed at
samsung.com
easy to setup, came with windows 11 and it has 256gb of hard drive not 128gb as advertised. that is very good thing! the setup was very easy the samsung interface connects to your account and devices makes it great, also connects seamlessly a microsoft and google accounts. i will give it 5 starts but, the battery it's sealed and needs a shop if needs to be fix and i wish it had an option to add more memory. 8gb is not much now days. one more thing the casing (bottom) section feels cheap.
14 inch Silver Galaxy Book Go - 4GB/128GB - OPEN BOX
Included Add-Ons:
Enter your ZIP code so we can give you the most accurate delivery and pickup options.
Delivery
Currently Selected
By choosing Delivery be sure to also choose your installation and haul away as needed. Shipping is a flat freight rate.
Local Express Delivery is available for select purchases to Tennessee and Northern Alabama residents within 25 miles of any Electronic Express location. Local delivery will be automatically applied for customers ordering freight shipping items in the delivery area. An Electronic Express employee will contact you to schedule delivery after placing your order.
We ship to the contiguous United States (excluding HI and AK) via Fedex, UPS, USPS, or freight depending on order size and destination. Shipping cost is calculated on a "per item" basis.
Delivery is currently unavailable for your Cart. Store pickup is available for ZIP codes in Middle Tennessee and North Alabama. Please enter a different ZIP code or View Cart to see more details about your Cart.
Delivery is currently unavailable for your Cart. Choose a store from the list below to pick up your order in one of our stores. If store pickup is not suitable for you, edit your Cart to resolve the error by adjusting or removing the item that is causing the issue.
Shop online and collect your order at a nearby store. Choose your preferred store from the list below. Once you've made your purchase, you will receive an email invoice. Subsequently, you'll be notified with a "Pickup Ready" email, confirming that your product is ready for pickup at the selected store location.
Store pickup is currently unavailable for items in your Cart. Unfortunately, none of our stores currently have stock of one or more of the products in your Cart. Consider opting for home delivery instead. If you prefer not to use our home delivery service, please edit your Cart to resolve the error by adjusting or removing the item that is causing the issue.
Your Cart is currently not eligible for store pickup or delivery. You can View Cart to review the contents of your Cart and identify any items that may be causing the error.
Your Current Cart
Protect your Purchase with
We know your hard earned money is important to you, so get the most out of your purchase by adding a protection plan from Alliance Warranty Solutions.
We partner with Synchrony Bank to offer SetPay - a
predictable monthly payment option. Select SetPay at
checkout. Here are some examples of what you could pay when
you choose SetPay:
Example monthly payments shown are based on $1,000
purchase
12 MONTHS
24 MONTHS
36 MONTHS
9.99% APR
$87.92/month
$46.15/month
$32.27/month
19.99% APR
$92.64/month
$50.90/month
$37.16/month
29.99% APR
$97.48/month
$55.91/month
$42.45/month
Minimum Purchase Requirement
$300
$600
$900
Note: Monthly payments depend on repayment period you select
and APR. APRs range from 9.99% - 29.99%, based on
applicant's credit worthiness.
Actual monthly payment is based on the total value of all
items in your cart, plus tax and shipping costs. SetPay is
an installment loan from Synchrony Bank. Subject to credit
approval.
We're Sorry
Sorry, your application was denied.
lorem ipsum dolor sit amet
Enter Your Zip Code
Estimate Shipping & Tax:
Enter Your Zip Code
Electronic Express stores
are located throughout Tennessee and Northern Alabama. Many of our services and offers are available based
on your location in relations to our stores.
Installation services are available within 25 miles of
any of our stores.
Express Delivery is available in the Nashville area.
To check availability of services and delivery options
please enter your zip code below.
Checking for offers in
Could not process zip code! Please refresh and try again.
AWS Protection Plans
We know your hard earned money is important to
you, so it's our job to make sure you get the
most out of your purchase.
Here at Electronic Express, we know how valuable
your time is - Express Delivery brings local
customers their packages quickly and securely.
Available to local Nashville customers Monday through
Friday.
Guaranteed Next Business Day Delivery when
placed before 12 PM.
Express Delivery is a drop-off service. If
you are looking for installation assistance,
please refer to our
services page.
Christmas Shipping Cutoff 2024
Order by December 19th, Get It Before Christmas
Products that are in stock in our warehouse
should make it to your home before Christmas if
you place your order before 2PM Central on
December 19th.
Orders placed before 2PM Central will be shipped
from our warehouse on the same day.
Products shipped via USPS or UPS are expected to arrive
before Christmas, based on standard transit times. However,
delivery dates cannot be guaranteed, as they depend on the
carrier's timely service.
Larger items, such as TVs 65 inches and up and major appliances,
are shipped via freight to customers outside of Middle Tennessee
and North Alabama. Freight shipments have longer delivery times
compared to standard carriers.
Freight shipments that have left our warehouse by December 13th should
arrive before Christmas.
2AI usage limits apply. Learn more https://go.microsoft.com/fwlink/?linkid=2280151 Minimum age limits may apply to use of AI features. https://aka.ms/Copilot-In-M365-FAQ
Share:
Share on Twitter Share on Facebook Share on Pinterest Print this page