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Samsung SKK9MCT view 1
Samsung 27 inch Bespoke Silver Steel Stacking and MultiControl Combo Kit
EE Model #: SKK9MCT
·
UPC/EAN: 887276667379

Samsung 27 inch Bespoke Silver Steel Stacking and MultiControl Combo Kit

EE Model #: SKK9MCT
·
UPC/EAN: 887276667379

5999

59.99

was 9999

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At a Glance

  • Compatible With Select Samsung Bespoke Washers and Dryers.
  • Securely Stacks Dryer on Top of Washer
  • Includes a Gap Cover
  • Steel Silver Finish

    What's in the Box

    • 27" Bespoke Silver Steel Stacking and MultiControl Combo Kit
    • Documentation

    Expert Sales Advice

    Have a question? Get an answer from one of our experts.
    See availability »

    Live Chat | 615-346-1419 | Email Us
    Samsung SKK9MCT view 1
    Samsung SKK9MCT view 1

    Manufacturer's Description

    At a Glance

    • Compatible With Select Samsung Bespoke Washers and Dryers.
    • Securely Stacks Dryer on Top of Washer
    • Includes a Gap Cover
    • Steel Silver Finish

      What's in the Box

      • 27" Bespoke Silver Steel Stacking and MultiControl Combo Kit
      • Documentation

      Expert Sales Advice

      Have a question? Get an answer from one of our experts.
      See availability »

      Live Chat | 615-346-1419 | Email Us

      Product Description

      Save more space in your laundry room by stacking your Bespoke Washer and Dryer with our Bespoke Stacking and MultiControl™ Combo Kit. Includes a color matching gap cover that fills the space between the washer and dryer when stacking to create an even and flush look. This kit is compatible with the color matched Bespoke Front Load washers and dryers.

    • Save more space in your laundry room by stacking your Bespoke Washer and Dryer with our Bespoke Stacking and MultiControl™ Combo Kit.
    • Securely stacks your dryer on top of your washer.
    • Includes a gap cover that fills the space between the washer and dryer when stacking to create an even and flush look.
    • This kit is compatible with our Bespoke Front Load washers and dryers.
    • Package includes all parts needed for stacking and MultiControl™ use.

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      Product Specifications

      Type:
      Installation & Stacking Kits

      Length:
      27"

      Product Reviews

      Review Snapshot

      1.0

      0%
      of respondents would recommend this to a friend

      Ratings Distribution

      Reviewed by 2 customers

      Stacking is fine, MultiControl failure

      Submitted 3 months ago

      By Carmine

      From Boston, MA

      Verified Reviewer

      Reviewed at

      samsung.com

      The stacking part works fine ... pretty easy to follow the instructions, looks good when put in. This MultiControl Combo Kit was bundled with a Bespoke AI Heat Pump dryer, and this is not the proper kit - the wire will not reach. Also the heat pump dryer has a 5-pin connector and the washer has a 6-pin connector where only 3 wires are used. the SKK-9ALD is supposedly the proper SKU for the correct MultiControl unit. I'm going without - this bundle was set up by Samsung themselves, so it looks like they don't have a solution for MultiControl at this time. And if Samsung responds with "let's help you set up your multicontrol", just ignore - the heat pump dryer's connector is at the top of the dryer, so you need a lot longer cable than you see here to reach it. Customer Service was very friendly folk but they just bounced me around until I found the eCommerce number that would repeatedly drop my call before answering.

      User submitted media 1 of 2
      Note the location of the port on the dryer
      User submitted media 2 of 2
      Note the length of cable

      Bottom Line No, I would not recommend to a friend

      Was this review helpful to you?

      bad quality and return policy

      Submitted 7 months ago

      By GK G

      From undisclosed

      Verified Reviewer

      Reviewed at

      samsung.com

      bad quality product. Also there is a restocking fee if you decide to return this item which Samsung will not tell you prior to purchase

      Official Response by Samsung - BV

      Hi there, We understand your disappointment about your experience with the stacking kit you purchased. Let us help you. We would love the opportunity to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147419873) to help our team pull up your information when you message us. Thank you. -Kimberly

      Was this review helpful to you?

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