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Samsung RAF18DU331 view 1
Samsung Bespoke 3-Door French Door Refrigerator Panel - Top Panel - Gray Glass
EE Model #: RAF18DU331
·
Manufacturer Model #: RA-F18DU331/AA
·
UPC/EAN: 887276628684

Samsung Bespoke 3-Door French Door Refrigerator Panel - Top Panel - Gray Glass

79%
of respondents would recommend this to a friend
EE Model #: RAF18DU331
·
Manufacturer Model #: RA-F18DU331/AA
·
UPC/EAN: 887276628684

12497

124.97

was 17997

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Color Options

At a Glance

  • Expresses Your Personal Style
  • Appliance Color Customization
  • Compatible with Select Samsung Bespoke Refrigerators
  • Top Panel (Bottom Panel Sold Separately)

    What's in the Box

    • Bespoke 3-Door French Door Refrigerator Panel - Top Panel - Gray Glass
    • Documentation

    Expert Sales Advice

    Have a question? Get an answer from one of our experts.
    See availability »

    Live Chat | 615-346-1419 | Email Us
    Samsung RAF18DU331 view 1
    Samsung RAF18DU331 view 1
    Samsung RAF18DU331 view 2
    Samsung RAF18DU331 view 3
    Samsung RAF18DU331 view 4

    Manufacturer's Description

    At a Glance

    • Expresses Your Personal Style
    • Appliance Color Customization
    • Compatible with Select Samsung Bespoke Refrigerators
    • Top Panel (Bottom Panel Sold Separately)

      What's in the Box

      • Bespoke 3-Door French Door Refrigerator Panel - Top Panel - Gray Glass
      • Documentation

      Expert Sales Advice

      Have a question? Get an answer from one of our experts.
      See availability »

      Live Chat | 615-346-1419 | Email Us

      Product Description

      Personalize your Bespoke 3-Door French Door Refrigerator with customizable and changeable freezer door panels. Choose from a range of colors and either steel or glass finishes, to design a refrigerator that expresses your personal style. If you want to update your décor, you can simply change the color of your refrigerator by choosing new panels.

      Color Customization

      Customize the design of your refrigerator with changeable door panels. Choose from a variety of colors and two finishes to create a space that fits your style.

      Compatible Models

      • RF30BB6900AW/AA
      • RF30BB6900AC/AA
      • RF30BB69006M/AA
      • RF30BB6600QL/AA
      • RF30BB6600AP/AA
      • RF30BB660012/AA
      • RF30BB6200QL/AA
      • RF30BB6200AP/AA
      • RF30BB620012/AA
      • RF24BB6900AW/AA
      • RF24BB6900AC/AA
      • RF24BB69006M/AA
      • RF24BB6600QL/AA
      • RF24BB6600AP/AA
      • RF24BB660012/AA
      • RF24BB6200QL/AA
      • RF24BB6200AP/AA
      • RF24BB620012/AA

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      Product Specifications

      Type:
      Refrigerator Accessories

      Color Category:
      Slate/Gray

      Color:
      Gray Glass

      Width (In.):
      17 5/8"

      Height (in):
      42 1/8"

      Weight (lbs.):
      9.97 lbs.

      Product Reviews

      Review Snapshot

      3.4

      19 ReviewsWrite a Review
      79%
      of respondents would recommend this to a friend

      Ratings Distribution

      Most Liked Positive Review

      Blue glass doors look amazing. Easy to install

      Purchased these and totally change the look. Easy to install, just took a flat head scew driver and a suction cup. Looks amazing and easy to keep clean.

      Versus

      Most Liked Negative Review

      Looks nice, but paint can peel

      It looks nice, but ordered in April 2024 and blue paint has begun peeling from the edge of one of the top panels by December. I don't know how as there's nothing for that edge to bump into. I contacted support and they first said it's not covered by the fridge warranty (which has expired). I repeate...

      Reviewed by 19 customers

      False

      Submitted 22 days ago

      By BeccaT

      From undisclosed

      Verified Reviewer

      Reviewed at

      samsung.com

      Bought this on the pretense we would be able to choose the colors we wanted. There are hardly any colors available and we found out they are no longer in production!

      Official Response by Samsung - BV

      We understand how you feel regarding the availability of the color panels. We wish to aid you with this, BeccaT. To get updates on the available panels for the 3-door French Door Refrigerator, please visit our Bespoke Design Studio to purchase a different set of panel colors and customize them to showcase your style. Bespoke Design Studio: https://www.samsung.com/us/refrigerators/bespoke/design-studio/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148330592, to help our team pull up your information. Have a great day! ^Chrystel

      Was this review helpful to you?

      Now my bespoke fridge matches my bespoke oven

      Submitted 1 month ago

      By JohnP007

      From Boston, MA

      Verified Reviewer

      Reviewed at

      samsung.com

      Completely changed the look of my new refrigerator and now matches my new bespoke smart range. Also added bonus get erasable glass markers and let kids go to town. Also I don't think it could have been any easier to install! Love it!

      Bottom Line Yes, I would recommend to a friend

      Was this review helpful to you?

      Looks nice, but paint can peel

      Submitted 2 months ago

      By VictoryRice

      From San Diego, CA

      Verified Reviewer

      Reviewed at

      samsung.com

      It looks nice, but ordered in April 2024 and blue paint has begun peeling from the edge of one of the top panels by December. I don't know how as there's nothing for that edge to bump into. I contacted support and they first said it's not covered by the fridge warranty (which has expired). I repeated that the panels were a separate order made later, less than a year ago, and they said cosmetic issues are not covered. To my mind this is a defect but I don't really have a stamina to argue it further. I wish they at least would sell me some touch-up paint.

      Official Response by Samsung - BV

      Hi there, We would like to assist you further with your concern. You can check the availability of the touch-up paint by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148117786) to help our team pull up your information when you message us. Have a great day, -Ernest-

      User submitted media
      Peeling paint (it's blue though photo doesn't look it)

      Bottom Line Yes, I would recommend to a friend

      Was this review helpful to you?

      Where's the TUSCAN STEEL??????

      Submitted 2 months ago

      By Ceecee

      From Maryland

      Verified Reviewer

      Reviewed at

      samsung.com

      I agree with others on the 1 star review. I bought this refrigerator ONLY because it would have looked amazing when I swapped them out for the Tuscan steel panels. Only problem is they never became available even after 7 months later. It really makes no sense. If I would have known this I wouldn't have purchased this refrigerator.

      Was this review helpful to you?

      No gold at the end of this rainbow

      Submitted 3 months ago

      By VetoDaPanel

      From Detroit, MI

      Verified Reviewer

      Reviewed at

      samsung.com

      An artful deception. Well played Samsung. I knew you made bad appliances but the wife was drawn in by those colors. So we rolled the dice, only to discover that none of the panels actually worth having ever became available in our zip code (or any of the zip codes belonging to my wide ranging extended family). Watched and checked daily, month after month. You got us this time. Never again.

      Official Response by Samsung - BV

      Hi there, We can feel your frustration with this fridge panel. We are here to help you in any way we can. We would like to speak to you directly to provide options and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147672936), to help our team pull up your information. Have a great day! ^Rodel

      Bottom Line No, I would not recommend to a friend

      Was this review helpful to you?

      Love the beverage center

      Submitted 4 months ago

      By Rhilsgen

      From Houston Texas

      Verified Reviewer

      Submitted as part of a sweepstakes entry

      Reviewed at

      samsung.com

      We've had it for a month and it works great. Love the beverage center and ice maker. We took all the contents of our old fridge and put them in there and still have tons of room. The freezer is larger than the pictures show, still plenty of room.

      Was this review helpful to you?

      SHAMEsung biggest scam on Bespoke refrigerator

      Submitted 4 months ago

      By Shamesung

      From Marlboro New Jersey

      Verified Reviewer

      Reviewed at

      samsung.com

      I bought bespoke refrigerator and they didn't send me panels that I ordered. Now SHAMEsung wants me to pay extra to buy panels and SHAMEsung supports was not able to order a bespoke refrigerator without panels. Pathetic company and pathetic service and dumbest reps

      Official Response by Samsung - BV

      Hello there, We understand your frustration about not receiving the refrigerator panels you ordered. We would like to speak to you directly to discuss the refrigerator panel so we can better assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147621447) to help our team pull up your information. Have a great day. ^Camille

      Bottom Line No, I would not recommend to a friend

      Was this review helpful to you?

      Horrible experience so upset

      Submitted 5 months ago

      By Upset in myrtle

      From Myrtle beach

      Verified Reviewer

      Reviewed at

      samsung.com

      Refrigerator panel came scratched. Spent hour on phone arguing with customer rep. Acted as though I did something wrong. Had to ask for supervisor. Explained u just wanted a replacement panal. Was told they didn't have correct button to push to order panel. Hand to God, this is what I was told. Finally got someone who had the button? But now continuous waiting for replacement panel. Keep telling me there's a delay. Who knows if I'll ever get panel.

      Official Response by Samsung - BV

      Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service department at 1-800-726-7864. Call any day between 8 AM - 12 AM EST, seven days a week. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Bottom Line No, I would not recommend to a friend

      Was this review helpful to you?

      Navy Steel top panel not available

      Submitted 6 months ago

      By Eeyore1040

      From Parrish, FL 34219

      Verified Reviewer

      Reviewed at

      samsung.com

      I am in the same boat as Rob79, I have been looks for Navy Steel since 6/24 when I got my promotion code. I tried using the link to the accessories website, but will not accept my code. The Bottom panel is still on the site, but want ther complete set.

      Official Response by Samsung - BV

      Dear Valued Samsung Client, To better assist you with this concern, don't hesitate to get in touch with our Samsung Customer Service department at 1-800-726-7864. Call any day between 8 AM - 12 AM EST, seven days a week. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. ^Aloe

      Bottom Line Yes, I would recommend to a friend

      Was this review helpful to you?

      Wish they would be available

      Submitted 6 months ago

      By Rob79

      From undisclosed

      Verified Buyer

      Reviewed at

      samsung.com

      I'm leaving 1 star because I don't ever think I will be able to get the panel in the color I want. It seems to be pretty easily attainable at several places online, just not actually from the manufacturer? I was assured it would be in stock "soon" when I bought the refrigerator, and now I think I'm stuck with a refrigerator in a color I don't want.

      Official Response by Samsung - BV

      We understand where you're coming from. Allow us to help you with this, Rob79. We recommend visiting the website of our authorized distributor for parts and accessories shared below for more details. The bespoke RA-F18DU3QN/AA Bespoke 3-Door French Door Top in navy steel is currently in stock. Samsung RA-F18DU3QN/AA Bespoke 3-Door French Door Top: https://samsungparts.com/products/ra-f18du3qn-aa Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147471255, to help our team pull up your information. Have a great day! ^Chrystel

      Was this review helpful to you?

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