Submitted 2 years ago
By Rusty
From Fort Wayne, IN
It is wonderful that this dehumidifier is compactable, but the small plastic parts holding the very heavy dehumidifier over the bucket are very flimsy, I feel like it'll break if I'm not extremely careful and slow when placing the dehumidifier on top of it.
It is also a challenge to stow the dehumidifier back in the bucket. In order to empty this thing, you have to lift off the heavy dehumidifier, it's a heavy, two-hand lift. When you lift it off, water goes everywhere from flowing out of the dehumidifier. Then you have the next challenge of lifting the heavy, bulky bucket full of water and dumping it into a sink, toilet or drain. The bucket has multiple horizontal ribs, so you'll never get all the water out and will have to towel dry it in order to prevent mold.
It is almost impossible to switch from bucket mode to hose drain mode. in order to do it, you have to unplug the unit, which is a problem since the outlet is behind my storage shelves in a difficult location, then you have to plug it back in, but make sure it's not sitting on the bucket, otherwise it won't work. Then you have to push and hold 2 buttons within a given amount of time and hope that the thing changes modes, it usually takes multiple tries. Then, once you have it in hose drain mode, then you can put it back onto the bucket. If you take it off the bucket though, even for a second, then you have to go through the whole procedure again. Why not just have it always drain out the hose opening and let it pour into the bucket if no hose is attached? Why not have a dedicated button to switch drain modes? This is not user friendly.
The app is not great, there is no indicator of which drain mode you are in. If you accidentally click max or continuous, there is no way to unselect it without power-cycling the device.
The device is quite loud, I have to keep it in a separate room behind a closed door or it is too loud to think straight. That's not a very good solution when you're trying to dehumidify.
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Official Response by Midea America
Hello, Rusty. Thank you for reviewing the Midea 50 Pint Dehumidifier MAD50S1QWT. We are sorry to hear that you are less than satsfied with your unit. For any questions or concerns, please reach out to us at DigitalSupport@midea.comand reference case number 111870680. Midea Customer Care. (BBB A+ Accredited Business)
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