Submitted 9 months ago
By Chuck
From New Haven, CT
On paper, it looks great: compact (especially in bucket-less mode), draws in air over a large surface, it packs nicely for the off-season.
In real life:
It has a "back saver" feature: one can choose how much water gets collected in the bucket before the unit stops (24, 30, 36.5 or 40.5 lb). BUT to empty the bucket, one has to first lift and set aside the 37 lb "cube"… If you are comfortable moving around 37 lb, but have trouble lifting 40.5 lb, this may "save you back"; otherwise it's useless.
It includes a "pump" that should automatically empty the bucket. A perfect example of paper clips and duct tape after-thought design that didn't work. Configured it by the book, left the unit running until the bucket filled up to the highest level, the pump never engaged.
While I was emptying the bucket manually, more water came out from the "cube", leaving a puddle on the floor.
The "timer" is only a delayed-start/stop option that must be set manually every single time.
It worked well in bucket-less mode, BUT after only 4 weeks rust started coming out through the draining hose. Midea Support said "rust is not covered by warranty".
2 months after the (1 year) warranty expired, the unit started icing up badly and became unusable. Since Midea declined responsibility, I took it apart and found that some of the internal parts are badly rusted and refrigerant had leaked out too. In short, the dehumidifier is now junk.
Considering all of the above, I would not recommend it to anyone.
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Official Response by Midea America
Hello Chuck, Thank you for taking the time to share your review of the Midea 50-Pint Cube Dehumidifier with Pump. We are sorry to hear about your overall experience while trying to operate the draining feature properly. For further assistance with troubleshooting and guidelines, please contact us at digitalsupport@midea.com. -Midea Customer Support (BBB A+ Accredited Business)
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