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LG 23.8 Cu. Ft. Stainless Steel Top Mount Refrigerator With Internal Water Dispenser - OPEN BOX
EE Model #: LRTLS2403S-OBX
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LG 23.8 Cu. Ft. Stainless Steel Top Mount Refrigerator With Internal Water Dispenser - OPEN BOX

EE Model #: LRTLS2403S-OBX
LG LRTLS2403S-OBX view 1
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LG LRTLS2403S-OBX view 1

79930

799.30

was 110999

Unavailable Online
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Availability

Shipping

Local Pickup Only to  43201 - Change

Open Box Product Available at:

New-in-Box Model

79811
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At a Glance

  • 23.8 Cu. Ft. Total Capacity
  • 17.6 Cu. Ft. Refrigerator Capacity
  • 6.2 Cu. Ft. Freezer Capacity
  • Internal Water Dispenser
  • Multi-Air Flow Technology
  • Ice Maker
  • Stainless Steel Finish
  • Energy Star Certified

What's in the Box

  • 23.8 Cu. Ft. Stainless Steel Top Mount Refrigerator With Internal Water Dispenser
  • Documentation

Expert Sales Advice

Have a question? Get an answer from one of our experts.
See availability »

Live Chat | 615-346-1419 | Email Us
LG LRTLS2403S-OBX view 1
LG LRTLS2403S-OBX view 1
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Manufacturer's Description

The Latest on Outlet Store

At a Glance

  • 23.8 Cu. Ft. Total Capacity
  • 17.6 Cu. Ft. Refrigerator Capacity
  • 6.2 Cu. Ft. Freezer Capacity
  • Internal Water Dispenser
  • Multi-Air Flow Technology
  • Ice Maker
  • Stainless Steel Finish
  • Energy Star Certified

What's in the Box

  • 23.8 Cu. Ft. Stainless Steel Top Mount Refrigerator With Internal Water Dispenser
  • Documentation

Expert Sales Advice

Have a question? Get an answer from one of our experts.
See availability »

Live Chat | 615-346-1419 | Email Us

Recommended accessories

Product Description

OPEN BOX | Pickup Only; call for availability

23.8 Cu. Ft. Capacity

Spacious fresh food and freezer capacity can handle all of your food storage needs.

Multi-Air Flow™ Technology

Maintains optimal humidity and temperature levels so your food stays fresher for longer.

Spill Protector™ Tempered Glass Shelves

Durable tempered glass shelves with a spill-proof edge that is easy to clean.

LED Lighting

Provide an exceptionally bright interior and saves energy over traditional lighting.

Ice Maker Ready

Enjoy the flexibility of later adding an ice maker.

Internal Water Dispenser

You can conveniently fill your cup or pitcher using one hand with clean filtered water.

Filtered Water

Easily access fresh filtered water with an internal water dispenser.

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Product Specifications

Type:
Refrigerators

Condition:
Open Box

Color:
Stainless

Compartment Capacity-Freezer (Cu. Ft.):
6.2 Cu. Ft.

Shipping Weight (lbs.):
216 lbs.

Water Dispenser:
Internal

Counter Depth:
Standard Depth

Refrigerator Interior Light:
LED

Color Category:
Stainless

Spill Safe Glass Shelves:
Yes

Refrigerator Adjustable Shelves:
2

Refrigerator Fixed Shelves:
1

Refrigerator Crisper Drawers:
2

Refrigerator Dairy Compartment:
Yes

Refrigerator Adjustable Door Bins:
2

Freezer Interior Light:
LED

Freezer Adjustable Shelves:
1

Type:
Top Freezer

Freezer Door Bins:
2

No. of Doors:
2

Width (In.):
33"

Energy Star Qualified:
Yes

Height (in):
69"

Total Capacity (Cu. Ft.):
23.8 Cu. Ft.

Depth (in):
34"

Compartment Capacity-Refrigerator (Cu. Ft.):
17.6 Cu. Ft.

Depth with Door Open 90 Degrees (in):
63"

Product Reviews

Review Snapshot

3.4

234 ReviewsWrite a Review
38%
of respondents would recommend this to a friend

Ratings Distribution

Most Liked Positive Review

Ok after adjustments. But we are satisfied

We have this for about a month and so far the only compliant I have is there is no "lunch meat" drawer. We did not notice that at the time of purchase but boy did we notice it afterwards. We bought an after market add on which is working ok. After we installed the fridge in its new home, we reali...

Versus

Most Liked Negative Review

Don't buy this!

Avoid buying this! Absolutely horrible! Not even 1 year - Fan motor went out. It comes with icemaker and water dispenser features but you have the choice of only using one. We had several technicians try to figure out adapter installations so we are able to use both - no resolve. This is a cheap...

Reviewed by 234 customers

Refrigerator making loud noise

Submitted 2 months ago

By Refrigerator noise

From undisclosed

Verified Buyer

Submitted as part of a sweepstakes entry

Reviewed at

LG.com

Only had it for 2 years and now it is making very loud noise which is unbearable.

Official Response by LG - BV

Hi there! Thank you for sharing your experience with the LG LRTLS2403S. Your feedback about the loud noise is invaluable and helps us identify areas for improvement. We appreciate your honesty and your willingness to share this with us. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. We're here to help! -Shae

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Don't do it!!!

Submitted 2 months ago

By HARRIS00

From undisclosed

Verified Buyer

Reviewed at

LG.com

I have this refrigerator and it is terrible. Don't waste your money. I have had nothing but problems from the time it was installed. It has really bad ice build up & will work and now the bottom doesn't get cold. No insurance.

Official Response by LG - BV

Hi, Harris. Thank you for sharing your experience with us. We understand that you're facing ongoing issues with your LG Refrigerator (LRTLS2403S) model, and we want to assist you in resolving them. We strive to provide high-quality products that exceed our customer's needs and expectations. As a first step, we recommend checking the door seals to ensure they are properly sealed, as any gaps can lead to cooling issues and frost buildup. If the seals are intact, the issue could be with the evaporator or temperature sensor, which may require professional attention. For more help, you may visit the following links: https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218 and https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. Please send us a private message on social media @LGUSSupport, and our team will be happy to further assist you in troubleshooting the issue and exploring solutions. We appreciate your patience and look forward to helping you get your refrigerator back to optimal performance. ^Juvy

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Not such a great product or customer service

Submitted 2 months ago

By WHYZ

From BAYONNE NJ

Verified Reviewer

Reviewed at

LG.com

frost buildup in freezer. Manufactured October 2024. Purchased end November 2024. LG wants to "repair" what is really a new product. Repair person said .."well, you know, like, when you cook and the stove is on and you open the refrigerator or freezer, the heat may cause the frost'> Customer Service rep. told me to unplug the refrigerator for 8 hours. I asked what about my spoiled food. The reply .. put in a food loss claim. Unable to attach pictures of freezer and frost inside.

Official Response by LG - BV

Hello there. Thank you for sharing your experience with the LRTLS2403S refrigerator. We understand the frost buildup and the difficulty you’ve encountered when trying to resolve the issue. We understand how disappointing it must be, especially with such a new product. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218. The frost buildup can sometimes be linked to warm air entering when the refrigerator or freezer is opened frequently, but it should certainly not be a recurring issue. If unplugging the unit didn’t solve the problem, it could point to an issue with the defrost system or air circulation inside the unit. To address this, we recommend checking that the door seals are secure, as a poor seal can also lead to excess moisture entering the compartments. Since this is a newer model, we’re happy to investigate further for you. Please send us a private message on Social Media @LGUSSupport so we can look into a solution for you and help resolve this issue promptly. We understand the inconvenience of food spoilage, and we’ll work to find the best solution to ensure your refrigerator is functioning properly. —Avril

User submitted media
FREEZER FROST

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Not what we were hoping for

Submitted 2 months ago

By larry22342

From undisclosed

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

LG.com

I bought the refrigerator at a big box store, which did not have a unit immediately available with an ice maker. They promised to send an ice maker separately, which they did and which I installed. Everything was fine for the first 18 months, but then the ice maker quit making ice and the repairman couldn't figure out why. Probably independently, the compressor failed at the same time, along with the main circuit board. The compressor and board are being done under warranty, which has been very difficult to schedule - if the promised repairs take place this Friday, it will be 3-4 weeks without a functioning refrigerator.

Official Response by LG - BV

Hey there Larry! We want to make sure that you and your LG refrigerator are taken care of so you can continue to enjoy your installed ice maker for many more years. So we can make sure everything is functioning at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the services, and we'll be ready to help! *Josh

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Don't buy this model

Submitted 3 months ago

By Old Al and Sue

From ORMOND BEACH, Florida

Verified Reviewer

Reviewed at

LG.com

We bought this refrigerator a month ago and regret the choice. We chose a top freezer because we had read that this was the most efficient. Maybe, but it is most inconvenient. It also runs much too cold. The factory settings caused ice cream to be indestructible. Adjusting down....still too hard. Final adjustment....mush. Having the fridge on the bottom requires bending over to reach anything (most items) positioned below the waist. The loss of shelf storage with a single door we find severe compared to the amount of space we had with our French door model. The water inside requires the fridge door to be opened repeatedly. It should only be positioned for use outside the box. We would gladly trade up to a French door bottom freezer if provided the opportunity.

Official Response by LG - BV

Hey there Al! We truly appreciate you sharing your experience with us about your LG refrigerator, and we want to help make it easier to use for you. So we can look into the freezer temperature, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about attempting to adjust the temperature recently, and we'll be ready to dive into this with you! *Josh

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Excellent

Submitted 3 months ago

By wcharon

From Puerto Rico

Verified Buyer

Submitted as part of a sweepstakes entry

Reviewed at

LG.com

Very happy with the LG decision. Works like a champ and low energy consumption.

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Terrible. Only lasted 2 yrs before compressor died

Submitted 3 months ago

By DougTX

From Austin,TX

Verified Reviewer

Reviewed at

LG.com

Model LRTLS2403S /01 Product GM-U652SSWM.ASTCNA1 Built Dec-2022 Died Nov-2024 Did not even make it two years and compressor has gone out. Took out control board with it. Not worth waiting around weeks without a fridge for warranty service.

Official Response by LG - BV

Hey there Doug! Our goal is to provide you with top-quality products that are built to last for many years, and we'd be more than happy to look into your LG refrigerator with you. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your fridge, and we'll be ready to help! *Josh

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Poor Quality Contol

Submitted 3 months ago

By customer242

From New London, MO

Verified Reviewer

Submitted as part of a sweepstakes entry

Reviewed at

LG.com

I purchased this fridge and have struggled with LG customer service to get a resolution to my issue. The fridge itself works correctly, however, when I purchased it, one of the major draws was the ability to have an ice maker, which we have never owned before. I bought the associated ice maker kit which was expensive, only to find that the hole in the back of the fridge for the ice maker to be installed did not line up properly, meaning that I was not going to get an ice maker after all(at least not without modifying the fridge and voiding the warranty). Because of this, I called LG customer support on several occassions, speaking with many individuals for many hours cumulatively, only to get answers that pointed the finger at the store the product was sold at, effectively saying "Sorry, there is nothing we can do". Not only this, I was told that for any warranty work I would have to pay for a service tech to come verify the issue. The issue being, after having LG give me names of technicians, I called each only to find out that none of them work on LG or are within 2 hours of my residence. If I would have known this level of customer service to be the case before purchasing, I would have not only avoided purchasing this product in particular, but avoided LG products in general. I do not intend at this time to purchase any LG products moving forward, not only for the lack of accountability shown by thier service staff, but the lack of quality that I have seen within the product's manufacturing.

Official Response by LG - BV

Hey there! Our goal is to always provide you with top-quality products that fit your needs. Your feedback helps us to improve, and we'll be sure to relay your words to the proper teams. If you ever need assistance in the future, please feel free to reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

User submitted media 1 of 4
Inside fill hole view
User submitted media 2 of 4
Fill tube not in line
User submitted media 3 of 4
Outside fill hole view
User submitted media 4 of 4
Fill tube insertion (Not fitting)

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Disappointing for the price

Submitted 4 months ago

By Charisse0920

From undisclosed

Verified Buyer

Submitted as part of a sweepstakes entry

Reviewed at

LG.com

The size square footage size is misleading. I didn't think about the placement of the water dispenser on the inside and how easy it would be to tap and make a mess all over everything in the refrigerator. Also only having two door shelves because of the two large drawers at the bottom of the refrigerator takes up a lot of unused area. Also can't put my magnets on the outside of the refrigerator I guess it's aluminum or something with plastic over it because it's not magnetic at all

Official Response by LG - BV

Hey there! Thank you for sharing this with us. We strive to craft products that meet all of our customer's needs and preferences, so your feedback is greatly appreciated! We're always here to support you throughout the lifetime of your LG refrigerator. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be more than happy to help! ^Joslyn

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We are not happy with...

Submitted 4 months ago

By lbaswell

From undisclosed

Verified Buyer

Submitted as part of a sweepstakes entry

Reviewed at

LG.com

We are not happy with the CS we received from LG. Communication needs improvement. MGR Appliances needs to be reevaluated as your service partner. As a consumer, I will buy a LG because of MGR. John the technician deserves 5 stars.

Official Response by LG - BV

Hey there, we appreciate your feedback and are glad to hear John provided excellent service—he sounds like a standout technician! That said, we wish your experience with communication and our service partner would've been better, but we want to do everything we can to make this right. Your input is valuable, and we’ll ensure it’s shared with the appropriate teams to help improve processes. If there’s anything further we can assist you with, feel free to send us a direct message @LGUSSupport. We’re here to help! ^ Diego

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